New · For: Sellers · Buyers
Questions and answers directly on the product
Manufacturers answer customer questions on the product page.
The problem
Questions about a product came by email and stayed there. The next customer with the same question had to write again.
The solution
Customers ask their question directly on the product page, the manufacturer answers, and the answer stays where the question arose: on the product.
In brief
How do I answer customer questions about a product?
Manufacturers answer customer questions on the product page. Customers ask their question directly on the product page, the manufacturer answers, and the answer stays where the question arose: on the product.