Fixed · For: Sellers · Sales agents

Email inbox: no more error message after a quarter of an hour

After about 15 minutes, the inbox reported “missing or invalid access token”. It now renews the sign-in itself, and the unread counter is correct immediately.

The problem

If you had the email inbox open for a longer time, after about a quarter of an hour every action produced the message “missing or invalid access token”. After reading, the sidebar still showed the old number of unread emails for up to a minute. And the submenu at “Messages” sometimes stayed open after a click.

The solution

The inbox renews the sign-in in the background and repeats the action without you noticing anything; the same applies to subscriptions and statistics. The number of unread emails in the sidebar updates as soon as you read an email. Submenus in the sidebar close immediately after a click.

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In brief

Why does the inbox report “missing or invalid access token”?

After about 15 minutes, the inbox reported “missing or invalid access token”. It now renews the sign-in itself, and the unread counter is correct immediately. The inbox renews the sign-in in the background and repeats the action without you noticing anything; the same applies to subscriptions and statistics. The number of unread emails in the sidebar updates as soon as you read an email. Submenus in the sidebar close immediately after a click.

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